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Items
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Rancher
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Rancher Prime
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Rancher Prime Hosted
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Full Featured Multi Cluster Management
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Full features of Rancher ECM platform
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✓
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✓
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✓
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Community training
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✓
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✓
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✓
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100% open-sourced code base & zero lock-in
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✓
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✓
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✓
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4 month release cycle, aligning to upstream Kubernetes
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✓
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✓
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✓
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18-month enterprise lifecycle with proactive support
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✓
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✓
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Trusted Delivery w/ 24x7x365 Product Support & Professional Services
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Delivery from a Trusted Rancher Hosted Container Registry
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✓
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✓
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SLA coverage across Docker, Kubernetes, Rancher & certified integrations
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✓
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✓
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Service continuity, troubleshooting & root cause analysis
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✓
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✓
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Professional services team
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✓
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✓
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Assigned CSM to aid with onboarding & deployment*
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✓
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✓
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Target response time as little as SEV-1 cases*
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✓
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✓
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Dedicated Slack channel with support team*
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✓
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✓
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Security, Policy Management & Compliance
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Built-in Rules for Policy Management with Kubewarden
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✓
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✓
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SLSA certification and sharable SBOM
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✓
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✓
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Application Collection for curated application delivery of common apps with minimal, hardened images with signatures and SBOMs
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✓
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✓
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OCI Prime Registry containing signed and trusted artifacts for Rancher Prime
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✓
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✓
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UI Extensions
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Integration options with SUSE’s entire portfolio of cloud-native technologies
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✓
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✓
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Easy integration with 3rd-party open source technologies
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✓
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✓
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Neuvector UI Integration and a new security dashboard
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✓
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✓
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General availability of Cluster API and new Cluster Classes
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✓
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✓
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Rancher Extensibility & Ecosystem
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Rancher Platform UI Extensions Framework
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✓
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✓
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✓
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Certified & Supported Rancher UI Extensions
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✓
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✓
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Certified & Supported Rancher Projects (Elemental, Kubewarden)*
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✓
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✓
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Rancher Knowledgebase: Onboarding, Training & Enablement
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Basic Documentation & Training
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✓
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✓
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✓
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On-Demand White Glove Getting-Started Guide
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✓
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✓
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Operating at Scale Documentation & Reference Architectures
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✓
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✓
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Day 2 Support & Support Posture Assessment
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✓
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✓
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AI Assistant
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✓
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✓
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SUSE Collective & Collaboration
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Invitation to Customer Advisory Boards
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✓
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✓
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Drive Rancher Product Roadmap
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✓
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✓
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Direct access to our teams to influence product direction
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✓
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✓
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Rancher Prime AI Assistant
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✓
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✓
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Early access to new features
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✓
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✓
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Rancher for the Edge
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OS Management with Elemental
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✓
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✓
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✓
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x86 Architecture
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✓
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✓
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✓
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Accelerated Time to Value
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Rancher Enterprise - a single subscription to the entire Rancher Prime portfolio
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✓
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✓
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Start with day 2 operations
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✓
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Lowered Total Cost of Ownership
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✓
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✓
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Scale on Demand
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✓
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*Available as a separate add-on. Subject to additional fees.
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